SPC GFS Co., Ltd. (hereinafter referred to as the "Company") places great importance on the protection of users' personal information and is committed to protecting the personal information provided to the Company by users in order to use the Company's services (food ingredient distribution services and all related services). The Company lawfully processes and safely manages users' personal information in accordance with the Personal Information Protection Act and other relevant laws and regulations regarding personal information protection.
The Company continuously publishes this Privacy Policy on the homepage of the website to ensure that users can easily check the procedures and standards for processing personal information at any time. This Privacy Policy may be amended in accordance with relevant laws and regulations and the Company's internal policies, and in the event of revision, changes can be easily identified through the change history management at the bottom.
In accordance with the Personal Information Protection Act, the Company collects and uses personal information to the minimum extent necessary to provide services.
The company processes the following personal information items without the user's consent.
| Legal basis | division | Purpose of collection | Collected items | Retention and Usage Period |
|---|---|---|---|---|
| Article 15, Paragraph 1, Subparagraph 4 of the Personal Information Protection Act (Conclusion and Performance of Contract) | User Registration | Product ordering and inquiry within the food distribution management system | [Required] User ID, Username, Password [Optional] Mobile Phone, Email | Upon termination of the contract |
The Company processes the following personal information items with the user's consent in accordance with Article 15, Paragraph 1, Subparagraph 1 and Article 22, Paragraph 1, Subparagraph 7 of the Personal Information Protection Act.
| division | Purpose of collection | Collected items | Retention and Usage Period |
|---|---|---|---|
| Food Ingredients/Franchise | Receiving and responding to business inquiries | [Required] Contact Person, Email, Contact Number | 3 months after consultation is completed |
| Outsourcing of group meal services | Receiving and responding to business inquiries | [Required] Contact Person, Email, Contact Number | 3 months after consultation is completed |
| Supply of raw materials | Receiving and responding to business inquiries | [Required] Contact Person, Email, Contact Number | 3 months after consultation is completed |
| 3PL Logistics | Receiving and responding to business inquiries | [Required] Name, Phone Number, Email | 3 months after consultation is completed |
| Classification/Classification | Purpose of collection | Collected items | Retention and Usage Period |
|---|---|---|---|
| Individual/Business Membership Registration | Member identification and confirmation of intent to join | [Required] ID, Password, Name, Email [Optional] Mobile Phone | When withdrawing membership |
| Service Promotion | Marketing and sales solicitation | [Optional] Mobile phone, Email | When withdrawing or revoking consent |
| SNS Sign-up (Kakao) | Sign up by linking your social media account | [Required] Kakao Account, Profile Information, Name | When withdrawing membership |
| Product Delivery (Member/Non-member) | Product delivery and return processing | [Required] Orderer/Recipient Information (Name, Contact Number, Address) | When the supply of goods is completed |
| Suggestion Board | Receiving service suggestions | [Required] ID, Password | 3 months after consultation is completed |
| Rank Application/Event | tier services and benefits provided | [Required] Business Registration Certificate or Member ID | Upon withdrawal or achievement of purpose |
| division | Purpose of collection | Collected items | Retention and Usage Period |
|---|---|---|---|
| join the membership | Confirmation and identification of intent to join membership | [Required] Name, Mobile Phone, ID, Password, Email | When withdrawing membership |
| Kakao Sign Up | Kakao integration identification and authentication | [Required] Kakao Account, CI, Name [Optional] Gender, Age Group | When withdrawing membership |
| Product delivery | Product Delivery and Returns | [Required] Name, mobile phone number, shipping address | Retention for 5 years pursuant to Article 6 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. |
| 1:1 Inquiry | Service Inquiries and Complaints | [Required] Email, Mobile phone number | Retention for 3 years pursuant to Article 6 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. |
In principle, the Company's services do not provide services to children under the age of 14, and do not collect information from children under the age of 14.
However, we believe that protecting
children's personal information in the online environment is also important when
collecting services, and
the company stipulates that when
collecting personal information from children under the age of 14 for whom consent
from a legal representative is required,
consent from the legal
representative must be explicitly obtained
.
① The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period of personal information has expired or the purpose of processing has been achieved.
② The procedures and methods for the destruction of personal information are as follows.
The company selects personal information for which a reason for destruction has arisen and destroys the personal information upon obtaining approval from the company's Chief Privacy Officer .
Destroy the records using methods such as Low Level Format so that they cannot be reproduced.
Recorded and stored personal information is destroyed by shredding or incineration.
① The Company provides information only to the minimum necessary scope after obtaining the consent of the data subject in accordance with Article 17, Paragraph 1, Subparagraph 1 of the Personal Information Protection Act as follows.
| recipient | Purpose of provision | Items provided | Retention and Usage Period |
|---|---|---|---|
| List of participating sellers | Product delivery | Name, mobile phone number, address |
Purpose of providing
goods/services and
until settlement is completed |
② In accordance with the "Guidelines on the Processing of Personal Information in Emergency Situations" jointly announced by relevant government ministries, the Company may provide personal information to relevant agencies without the consent of the data subject in the event of an emergency, such as a disaster, infectious disease, incident or accident causing imminent danger to life or body, or imminent property loss.
① The Company entrusts personal information processing tasks as follows to ensure smooth personal information processing operations.
| division | Trustee | Re-trustee | Outsourcing |
|---|---|---|---|
| Contracts and Information and Communications | KG Mobilians | List of trustees | Provision of mobile phone payment services and payment processing |
| Contracts and Information and Communications | KG Mobilians mobile phone payment | List of trustees | Provision of mobile phone payment services and payment processing |
| Contracts and Information and Communications | KG Inicis | List of trustees | Provision of electronic payment services and payment processing |
| Contracts and Information and Communications | SmilePay | List of trustees | Provision of simple payment services and payment processing |
| Contracts and Information and Communications | Kakao Pay | List of trustees | Provision of simple payment services and payment processing |
| Contracts and Information and Communications | Payco | List of trustees | Provision of simple payment services and payment processing |
| Personal Information Processing | Cafe24 | List of trustees | Shopping mall hosting service |
| Personal Information Processing | LunaSoft | List of trustees | Provision of KakaoTalk (informational) sending and customer guidance message sending services |
| Personal Information Processing | Lotte Courier | List of trustees | Product Delivery and Customer Information |
| division | Trustee | Re-trustee | Outsourcing |
|---|---|---|---|
| Contracts and Information and Communications | Secta Nine Co., Ltd. | List of trustees | Provision of simple payment services and payment processing |
| Personal Information Processing | C&D Factory Co., Ltd. | List of trustees | Maintenance Operation and Management |
| Personal Information Processing | Niblesky Co., Ltd. | List of trustees | SMS/APP Push Sending Agency |
| division | Trustee | Re-trustee | Outsourcing |
|---|---|---|---|
| Personal Information Processing | C&D Factory Co., Ltd. | List of trustees | Maintenance Operation and Management |
| Personal Information Processing | Hanareum General Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Korea Refrigeration and Freezing Cooperative | List of trustees | Freight transportation service |
| Personal Information Processing | Clover Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | AJ Logis Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Dowon Logis Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | KCS System | List of trustees | Freight transportation service |
| Personal Information Processing | Yongmaru Transport Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | One Team Transport Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Centum Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | One Team Transport Co., Ltd. | List of trustees | Freight transportation service |
| Contracts and Information and Communications | NICE Evaluation Information | List of trustees | Identity verification service |
| Personal Information Processing | Naver Cloud Co., Ltd. | List of trustees | Order/Delivery Information and Notification Text Message Sending Service |
| Contracts and Information and Communications | NHN KCP | List of trustees | Identity verification service |
| Personal Information Processing | Taewon Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | DOB Logis Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Samwoo Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Taejong Logistics Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Saegil Co., Ltd. | List of trustees | Freight transportation service |
| Personal Information Processing | Asetech | List of trustees | Logistics picking support system |
| Personal Information Processing | Moa Systems | List of trustees | Logistics picking support system |
② When concluding a consignment contract, the Company specifies in documents such as contracts matters concerning the prohibition of processing personal information for purposes other than the performance of entrusted tasks, safety measures, restrictions on re-consignment, management and supervision of the trustee, and liability such as compensation for damages, in accordance with the Personal Information Protection Act, and supervises whether the trustee processes personal information safely.
③ In cases where the trustee re-entrusts the Company's personal information processing業務, we obtain the Company's consent.
④ If the content of the entrusted work or the trustee changes, we will disclose it without delay through this Privacy Policy.
① The company is taking the following measures to ensure the safety of personal information.
① The Company uses 'cookies' that store and frequently retrieve usage information to provide individual services and conveniences to users.
② The Company operates automated data collection devices to enhance the convenience of website usage for users and to provide targeted marketing and personalized services through the analysis of visit records and interests.
③ Users can configure settings such as allowing or blocking cookies through browser option settings.
① The Company collects behavioral information on the websites it operates as follows.
▼ Oniljang (Behavioral information collected and used)| Legal basis | Collected items | Collection method | Purpose of collection | Retention and Usage Period |
|---|---|---|---|---|
|
Article 15, Paragraph 1, Subparagraph 1 of the Personal Information Protection Act (Consent) |
Company website and app access and usage history | Automatically collected upon web/app access and usage | Providing customized advertisements based on interests, preferences, and tendencies |
Destroyed 90 days after collection |
① The Company values the opinions of users, and users have the right to receive a sincere response to any inquiries arising while using the Service at any time.
② Users may view or correct their registered personal information at any time. If you wish to view or correct your personal information, you may use the information change function provided by the service, or contact the Chief Privacy Officer in writing, by phone, or by email, and we will take action without delay.
③ To ensure smooth communication, we
provide departments for requests for access and complaint handling.
You may request access to personal information pursuant to Article 35 (Access to
Personal Information) of the Personal Information Protection Act through the department
listed below. The Company will endeavor to process users' requests for access to
personal information promptly.
| division | Department Name | Contact Information (Phone Number/Email) |
|---|---|---|
| Main Homepage | Information Planning Team | 02-2276-4116 / jh.hyeon@spc.co.kr |
| Bakingmon | customer service center | 1522-5714 / KakaoTalk Channel (Add 'Bakingmon' channel) |
| Oniljang | customer service center | 1566-0516 |
① The Company assumes overall responsibility for business related to the processing of personal information and designates a Personal Information Protection Officer as follows to handle user complaints and provide relief for damages related to the processing of personal information.
| name | position | Contact Information (Phone Number/Email) |
|---|---|---|
| Kim Dae-won | Chief Privacy Officer | 02-2276-4051 / daewon.kim@spc.co.kr |
※ The contact information for the Chief Privacy Officer connects you to the Personal Information Protection Department.
| Department Name | Contact Information (Phone Number/Email) |
|---|---|
| Information Security Team | 02-2276-4238 / brianfoc@spc.co.kr |
② Users may contact the Chief Privacy Officer and the relevant department regarding all inquiries, complaints, and damage relief matters related to personal information protection arising from the use of the Company's services (or business). The Company will respond to and process users' inquiries without delay.
① Users may inquire about dispute resolution or consultation, etc., through the following organizations to seek relief for personal information infringement.
② The organizations listed below are separate from the Company. If you are not satisfied with the Company's internal handling of personal information complaints or damage relief, or if you require more detailed assistance, please contact the organizations listed below.
▼ Consultation and Reporting Agencies for Personal Information Infringement| Organization Name | Main tasks | Phone number/Homepage |
|---|---|---|
| Personal Information Dispute Mediation Committee | Application for Personal Information Dispute Mediation, Collective Dispute Mediation (Civil Settlement) |
(No area code) 1833-6972
www.kopico.go.kr |
| Personal Information Infringement Reporting Center | Report personal information infringement, request consultation |
(Dial without area code) 118
privacy.kisa.or.kr |
|
National Police Agency
(Cybercrime Investigation Division) |
Processing of cybercrime reports, etc. |
(Dial without area code) 182
ecrm.police.go.kr |
The Company informs you of the purposes and methods by which personal video information processed by the Company is used and managed through its Fixed Video Information Processing Device Operation and Management Policy.
In accordance with Article 25, Paragraph 1 of the Personal Information Protection Act, the Company installs and operates fixed image information processing devices for the following purposes.
| Number of installed units | Installation location and shooting range |
|---|---|
| 336 units | Warehouse interior and exterior |
| 14th | Parking lot entrance |
| division | name | position | affiliation | contact |
|---|---|---|---|---|
| Manager | Kim Min-kwan | Team Leader | Logistics Planning Team | 031-8020-6302 |
| authorized users | Bae Min-young | in charge | Logistics Planning Team | 031-737-8437 |
| shooting time | Storage period | Storage location |
|---|---|---|
| 24 hours |
Depending on storage
capacity, up to 180 days from the recording date;
if storage capacity is exceeded, older recordings are automatically deleted. |
Business Office DVR/NVR Equipment |
The company entrusts the installation and management of fixed image information processing devices as follows.
| fiduciary | manager | contact |
|---|---|---|
| ADT Caps | customer service center | 1833-6400 |
| S1 | customer service center | 1588-3112 |
If you wish to view, confirm the existence of, or delete your personal video information, you may make a request to the operator of the fixed video information processing device at any time. However, this is limited to personal video information in which you are filmed. Upon receiving such a request, the Company will take the necessary measures without delay.
- This operation and management policy for fixed image information processing devices will be effective from February 1, 2026.
① This Privacy Policy is effective from February 1, 2026.
② You can view the previous Privacy Policy below.